Refund Policy for Algarve SimRacing

Effective Date: 25/06/2025

Thank you for choosing Algarve SimRacing. We are committed to providing a high-quality sim racing experience. As we provide digital services, our refund policy is designed to be clear and fair for all parties.

 

 

1. Overview

Algarve SimRacing offers monthly membership plans and one-time session bookings. By purchasing any of our services, you agree to the terms outlined in this Refund Policy.

Please note: Since our services are time-based and/or delivered digitally, we are not always able to offer full refunds once the service has been used or the term has started.

 

 

2. One-Time Sessions

  • Refund eligibility: You may request a refund up to 24 hours before the scheduled session.

  • Late cancellations or no-shows: No refunds will be issued if you fail to cancel within the 24-hour window or do not attend your scheduled session.

  • Technical issues: If a session is interrupted or canceled due to a technical fault on our side, we will offer to reschedule the session or issue a full refund.

 

 

3. Monthly Memberships

  • Cancellation policy: You may cancel your monthly membership at any time. Access will remain active until the end of your billing cycle.

  • Refunds: We do not offer partial or full refunds for unused time within a billing period.

  • Auto-renewal: Memberships are billed monthly and renew automatically unless cancelled before the next billing date.

 

 

4. Exceptions

Refunds may be issued at our discretion in exceptional circumstances, such as:

  • Inability to access our platform due to long-term outages

  • Duplicate charges or billing errors

  • Verified technical issues preventing use of services

All refund requests will be reviewed on a case-by-case basis.

 

 

5. How to Request a Refund

To request a refund, please contact us at:

Email: info@algarvesimracing.com
Subject line: “Refund Request – [Your Order/Session ID]”
Include your full name, date of purchase, and a brief explanation of the issue.

We aim to respond to all refund requests within 3–5 business days.

 

 

6. Chargebacks

Initiating a chargeback without contacting us first to resolve the issue may result in account suspension or termination. We encourage open communication and will do our best to resolve any concerns.

 

 

7. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with the revised effective date.

Terms & Conditions

Effective Date: 25/06/2025

Welcome to Algarve SimRacing! These Terms and Conditions (“Terms”) govern your use of our website, services, memberships, and booking system. By accessing or using our site and services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

 

 

1. Services Provided

Algarve SimRacing offers:

  • Monthly membership plans with access to scheduled events, practice sessions, and community features.

  • One-time session bookings for sim racing events or private sessions.

  • Optional content, updates, or materials provided digitally.

All services are delivered online and are subject to availability and technical limitations.

 

 

2. Eligibility

By using our services, you confirm that you:

  • Are at least 18 years old, or have permission from a parent or legal guardian.

  • Will use the services only for lawful purposes and in accordance with these Terms.

  • Are not barred from using the services under any applicable law.

 

 

3. Account Registration

You may be required to create an account to access certain services. You agree to:

  • Provide accurate and complete information during registration

  • Keep your login credentials secure

  • Notify us immediately of any unauthorized access or security breach

We reserve the right to suspend or terminate accounts that violate these Terms.

 

 

4. Payments & Billing

  • All prices are listed in [currency] and include any applicable taxes, unless stated otherwise.

  • Monthly memberships are billed automatically on a recurring basis until canceled.

  • One-time sessions are paid in full at the time of booking.

  • You are responsible for ensuring that your payment method remains valid and up to date.

 

 

5. Cancellations & Refunds

Our refund and cancellation policies are outlined in our Refund Policy [link to refund policy]. By making a purchase, you agree to those terms.

 

 

6. Code of Conduct

Users must behave respectfully when interacting with other members or participating in live events. Prohibited conduct includes:

  • Harassment, hate speech, or abusive language

  • Cheating or exploiting the platform

  • Unauthorized use of software or equipment that compromises the integrity of the experience

We reserve the right to remove users who violate our community standards.

 

 

7. Intellectual Property

All content provided through Algarve SimRacing—including logos, designs, graphics, videos, and text—is the property of Algarve SimRacing or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or create derivative works without our explicit written permission.

 

 

8. Limitation of Liability

To the fullest extent permitted by law, Algarve SimRacing shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Interruptions in service due to internet outages, server downtime, or technical issues

  • Loss of data or user-generated content

Use of our services is at your own risk.

 

 

9. Termination

We reserve the right to suspend or terminate your access to our services, without notice, if you violate these Terms or engage in harmful behavior.

You may cancel your membership at any time via your account settings.

 

 

10. Changes to the Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the service after any changes signifies your acceptance.

 

 

11. Governing Law

These Terms are governed by the laws of [Your Country/Region]. Any disputes will be resolved in the courts of [Jurisdiction].

 

 

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@algarvesimracing.com
Business Name: Algarve SimRacing
Address: [Your Business Address, if applicable]